10 Nov 2026

South East Water hosts public drop-in session at Tunbridge Wells Trinity Theatre

South East Water is inviting residents and business owners from Tunbridge Wells and surrounding communities to a public drop-in event on Friday, 20 November.

The event, hosted at Trinity Theatre, offers customers the opportunity to meet the drinking water company’s leadership and specialists across supply operations, network leakage, and customer services.

Attendees can drop in at any point between 13:30 and 18:00 to ask questions, learn about infrastructure investments and share their experiences directly with decision-makers.

Event Details:

Date: Friday, 20 November
Time: 13:30 to 18:00 (Drop-in anytime)
Location: Trinity Theatre Foyer, Church Rd, Royal Tunbridge Wells, TN1 1JP

John Halsall, Chief Executive Officer at South East Water, said: “I want to meet residents and business owners who have been affected by supply interruptions so that I can hear about their experiences and help explain what we are doing to protect local supplies for the long term.

“Above all, we are here to listen, keep people informed, and take the measurable steps needed to earn back trust.”

Members of the local community are encouraged to share event details with neighbours and friends.

ENDS

Contact Information

Press Office
press.office@southeastwater.co.uk

Notes to editors

Notes to Editors:

For more information contact Ceri Courtney 07974 373481 or email press.office@southeastwater.co.uk. For out of hours media calls please call 0333 000 0365 to arrange to speak with the duty press officer.

About South East Water

South East Water supplies top-quality drinking water to 2.4 million customers across the south east of England. Our teams work hard to keep taps flowing across parts of Hampshire, Berkshire, Surrey, Sussex and Kent. Through a network of 9,000 miles of pipe, we deliver 550 million litres of water every day.

To supply our customers, we draw water from more than 250 boreholes, six rivers and six reservoirs. This water is treated at one of our 88 treatment works.

We carry out almost two million water quality tests a year at our state-of-the-art laboratory in Hampshire, on up to 1,000 different water samples taken daily from treatment works, storage reservoirs, customers’ own taps and other commercial activities.

Our customers rely on a secure supply of our natural resource – water. That’s why we see our role as guardians of the environment.

For further information, please visit southeastwater.co.uk